Frequently Asked Questions

Got questions about your move? Here's everything you need to know about pricing, scheduling, packing, and what to expect on moving day. Can't find your answer? Give us a call.

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  • Our pricing is hourly and actually set + regulated by the State of Oregon through ODOT. Any licensed mover in the area should have the same rates!

  • Yes, we are a terminal-to-terminal mover! Our time will start when we leave the warehouse and stop once we return.

  • Yes, overtime rates apply with any service over 8 hours, or after 6pm in the Medford area or 7pm in the Eugene and surrounding areas.

  • We require a minimum of 48 hour notice, but 1 week notice is preferred.


    There is a $100 cancelation fee for any moves that are canceled within that 48 period prior to your project starting.

  • Yes! Rescheduling is always free and we will do our best to accommodate your move.

    Please note: during our busy season we cannot guarantee a successful rescheduling depending on operations.

  • Yes! Please contact our office to arrange this. We even have a special gift voucher we will email over, or print out for your recipient. A thoughtful gift for life’s big transitions - careful, professional moving you can count on.

  • We try to avoid any kind of work that involves electrical components! We can guide you in person, so you can unhook them yourself.

    If you have no other option, we can discuss with our Operations Manager, so please just let our office know!

  • We can help to disassemble/reassemble items such as:

    • Beds

    • Bedframes

    • Dining tables

    • Couches

    • Storage shelving

    • Any kind of furniture, really

    We try to avoid doing this for electrical items such as treadmills.

  • Yes! We offer both short and long-term storage at both our secure, climate controlled warehouses in Eugene and Medford.