FAQs

1. What areas do you serve? We proudly serve families and businesses throughout Oregon, with branches in Eugene and Medford. We handle local and long-distance moves anywhere in the state—and beyond!

2. How does your pricing work? Our rates are regulated by ODOT (Oregon Department of Transportation) and are based on hourly charges for moves within a 60-mile radius of either Eugene or Medford. For moves beyond that distance, we’ll schedule a free survey or virtual estimate to determine an exact cost.

3. Do you offer packing and unpacking services? Yes! We can handle as much or as little of the packing as you’d like—from carefully boxing up fragile items to full-home packing services.

4. Can you move pianos, safes, or heavy specialty items? Absolutely. We’re trained and equipped to move upright pianos, gun safes, and other bulky or delicate items safely and securely. (We do not move grand pianos.)

5. Do you offer storage services? Yes, we provide clean, secure, and monitored storage options for short- or long-term needs.

6. How far in advance should I book my move? We recommend booking as soon as possible—especially during summer months or weekends. Two to three weeks’ notice is ideal, but we’ll always do our best to accommodate last-minute moves.

7. Are your movers trained and background-checked? Yes, every team member is carefully screened, professionally trained, and committed to providing safe, respectful, and dependable service.

8. Do you provide moving supplies? Yes! We offer boxes, packing paper, tape, and specialty materials upon request. If you purchase your boxes through us, all other packing supplies are included at no extra cost. Just let us know what you need when scheduling your move.

9. What if I need to change or cancel my move? Plans change—we understand! Just give us a call as soon as possible, and we’ll work with you to adjust your date or reschedule as needed.

Didn’t find your question? We’re happy to help! Give us a call at 541-531-3634 or send us a message through our Contact Us page—we’ll get back to you right away.